Shipping Policy

At Norvessa, we're committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery time is 5–11 business days, depending on your location.

Please note that delivery times are estimates only and may be affected by customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking number, allowing you to monitor your shipment at any time.

Shipping Costs

We offer Free Shipping on all eligible orders. Any applicable shipping charges will be clearly displayed at checkout before your purchase is completed.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package appears to be delayed or lost in transit, please contact us. We'll work with the shipping carrier to help locate your order and find the best possible solution.

Need Help?

If you have any questions regarding your order or shipping, please don't hesitate to contact us.

Email: supportnorvessa@gmail.com

Our support team will be happy to assist you as quickly as possible.